Shipping Policy

Last Updated: March 9th, 2026

All orders ship from New Orleans, Louisiana.

Order Processing

Orders are shipped every Monday.

Orders are not processed, shipped, or delivered on weekends or federal holidays.

During high-volume periods (new merch drops, tours, holidays), processing times may be slightly extended.

You will receive a shipping confirmation email with tracking information once your order leaves our facility.

Shipping Methods & Delivery Times

Estimated delivery times (after processing):

U.S. Standard Shipping: 3–7 business days

International Shipping: 7–21 business days (varies by destination)

Delivery timeframes are estimates and are not guaranteed.

Delays may occur due to weather, carrier issues, or seasonal volume.

Shipping Carriers

We ship via USPS

Carrier selection is determined based on destination and shipping method chosen at checkout.

International Orders

Customers are responsible for any customs duties, taxes, or import fees required by their country.

We are not responsible for delays caused by customs processing.

Address Accuracy

Please double-check your shipping address before completing your purchase.

We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit contact us at dizzymerchstore@gmail.com within 7 days of delivery (or expected delivery date). Include your order number and photos of any damage. We will work directly with the shipping carrier to help resolve the issue. Thank you for your support in our journey!